One of our Cytech qualified mechanics will hand build your bike leaving you only a few minor parts to assemble. All major adjustments to brakes and gears will have been made for you prior to delivery.
Our mechanic will also complete a rigorous Pre-Delivery Inspection (PDI) before carefully re-packing for shipping to you; but in order to fit the bike back into its box for delivery, some disassembly has to be done.
We trust that these step-by-step instructions are clear and helpful for you, ensuring you end up with a bike in perfect condition and working order.
Here's are the steps you will need to follow :
Tools You'll Need (Not Provided):
- Multi-tool or 4mm/5mm Allen key
- Pedal wrench or 15mm Allen key (depending on your pedals)
- Pair of scissors for opening the box and cutting zip ties
Reassembly Steps:
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Open the Box and Remove Your Bike:
- Carefully unpack the bike from the box.
- Use scissors to remove packaging and zip ties (avoid using a sharp knife to prevent damage to the bike).
- Look for pedals, a quick-release skewer (if provided), and an instruction manual (contains your bike's serial number).
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Secure Your Front Wheel:
- Remove any packing materials.
- Set the bike frame upright on the ground.
- Slide in the front wheel, ensuring it's properly aligned.
- Tighten the quick-release skewer (if supplied) and check the brake alignment.
- Attach the Handlebars:
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- Use a multi-tool or 4/5mm Allen key to secure the handlebars in place.
- Ensure they are fastened securely but not overly tight to allow for angle adjustments.
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Fit Your Pedals:
- Note that pedal threads are different for the left and right sides.
- Follow labelled "left" and "right" stickers to ensure correct installation.
- Use a 15mm pedal wrench or Allen key to tighten the pedals.
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Fit Your Saddle:
- Slide the seat post into the frame at your desired height.
- Tighten the seat clamp securely using your multi-tool.
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Final Checks:
- Verify that the handlebars and seat post clamp are tightened securely.
- Ensure that the brakes' quick releases are in the closed position.
These instructions cover the essential steps for reassembling a partially disassembled bike and getting it ready for use.
Providing aftercare recommendations and directing customers to your Knowledge Centre for further advice on bike maintenance and care is a valuable addition to ensure the longevity and performance of the bike.
This comprehensive guidance should help customers have a smooth experience assembling their new bikes.
