TACX NEO SMART TRAINER **EX DEMO**

Product Code: 155078
£750.00 WAS £1,200.00 Save 38% GBP
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Product Description

The NEO Smart offers the best in power and intelligence and is the quietest indoor trainer currently available on the market. The lack of any physical transmissions means this is the first true direct drive. Road feel is simulated in a highly realistic manner, there is no loss of power. The powerful motor is able to apply resistance up to 2200 Watt and simulate slopes realistically up to 25%. It also speeds up during descents. This ensures the most realistic cycling experience, also during climbs. 

The lack of any physical transmission, and in turn any parts that could rattle or rub against each other, ensures this trainer is extremely quiet. In addition, this trainer requires no calibration and suffers no wear and tear. Just like other Smart trainers, the NEO communicates using ANT+ and Bluetooth Smart, allowing it to be connected quickly and easily with Tacx apps. Performance data can be viewed on several devices simultaneously, including your smartphone, bike computer and sports watch. 

When the NEO Smart isn’t connected to a smartphone, tablet or computer, it behaves as a fluid trainer. This means the trainer behaves progressively: when your speed increases, the resistance increases as well. So it is possible to use this trainer in a “stand-alone” status. Furthermore, the Tacx NEO features Plug in/Plug out technology and can therefore be used with and without a plug. Use the plug for an optimal cycling feeling, especially during your start. Also the trainer will be not be able to speed up during descents. So you can use this trainer anytime and anywhere, even when you don’t have your smartphone with you.

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* Prices are estimates and will be calculated at checkout based on your minimum deposit.
Home Delivery by Experts

All Terrain Cycles are now offering a Home Delivery service.

Our Cytech qualified mechanics will first make sure that your bike is fully checked and ready to ride.

Then we will deliver it completely assembled direct to your home or place of work where we will set up your bike for your personal needs and answer any questions you may have. All for just £50.00.

Our delivery map indicates a general area, however, if you do not see your location on the map please call us on 01274 588488 to discuss a special delivery.

Hometech Map
HOW TO BUILD YOUR MAIL ORDER BIKE

Aftercare

After the first few weeks of use, the whole bike will settle down. As a result, the gears may need tweaking, some nuts and bolts may need tightening and you may well need to check the adjustment of the saddle and handlebars.

CABLE STRETCH

Gears

Cable stretch tends to occur shortly after a new bike has been ridden a few times. A rear derailleur that we have tuned to hit every gear, nicely and quietly, may now not be making each shift causing a sensation and sound of “being in between gears”. Generally you may have to shift up, or shift down a couple times to quiet it down and settle the derailleur into a “happy gear”. A front derailleur may no longer want to shift all the way onto the big ring or will require a much firmer push to get it there.

It is advisable to get the cable tension adjusted as soon as this happens either by your local bike shop. This tune up is considered a necessary part of any bicycles maintenance schedule and as such should not be ignored.
Brakes

Your brakes will also be affected by cable stretch (provided of course that they are NOT hydraulic in which case this does not apply). The symptom here is that they usually start to feel quite loose. i.e. you have to pull the lever much further back or harder in order to get the same stopping power you once had. This is partly why new bikes come with a first free service. If your brakes start feeling a little spongy after a few weeks, you can adjust them at the barrel or the clamp or ask a mechanic at your local bike shop to do it for you.
DISC BRAKES

New disc brakes won’t deliver their full power until the rotor and pads have bedded in.

SRAM has a really good guide for bedding in disc brakes:

“Accelerate the bike to a moderate speed and then firmly applying the brakes until you are at walking speed. Repeat this process 20 times. Then accelerate the bike to a faster speed and apply the brakes until you are at walking speed. Repeat this process ten times. It’s important that during this process you never come to a complete stop or lock up the wheels at any point.”

Doing this process should drastically improve the performance of your brakes and prepare them for many happy rides.
CRANKS

Check the cranks and crank bolts or nut for tightness; grab a crank arm in each hand and try to wiggle them to check for looseness. If there is play in the cranks, the nuts or bolts may need to be tightened. Cranks should be checked after every ride for the first week.
HEADSET

A loose headset can be diagnosed by turning the front wheel to point left or right, holding the front brake on, and then rocking the bike backwards and forwards. Hold your fingers between the stem and the frame. Any movement indicates that you need to tighten the headset.
SADDLE

Check your seat post is not loose and that you have not exceeded the limit marked on the seat post. Once you have checked these, use an allen key to tighten the seat post clamp. Check the seat is secure by giving it another check once you have finished.
STEM

Check that your front wheel and stem do not move independently, and that your handlebar clamp bolts are tight. Perform this check by standing in front of the bike, holding the front wheel between your knees, and twisting the handlebars. You can prevent any movement by tightening the stem bolts and the handlebar clamp with an allen key.
SUSPENSION FORKS

Keeping your mountain bike’s suspension maintained is one of the best ways to ensure you’re getting all the performance you can out of your bike. Plus, giving your fork and shock a few seconds of attention here and there can prevent costly repairs or even replacements.

Dirt is the number one enemy of suspension. After every ride make sure to wipe the seal area and stanchions of your fork and shock. Wipe in a horizontal motion, not vertical as you don’t want to force any debris towards the seals.

Every few rides double check that your suspension sag is correct, as well as your rebound and compression adjustments. If something has changed, or the adjustments aren’t working as before, some maintenance is likely due.

Working on your bike at home can seem daunting, and we'd always recommend you take your bike to a qualified mechanic if possible.

FOR FURTHER ADVICE ON LOOKING AFTER YOUR NEW BIKE SEE OUR KNOWLEDGE CENTRE.

knowledgecentre

Mail Order

One of our Cytech qualified mechanics will hand build your bike leaving only a few minor adjustments for you to do once your new bike arrives. Our mechanic will also complete a rigorous Pre-Delivery Inspection (PDI) before carefully re-packing for shipping to you; but in order to fit the bike back into its box for delivery, some disassembly has to be done. Re-assembly of these parts should be straightforward and should not take very long.

Tools You'll Need

A multi-tool or a 4mm or 5mm Allen key, a pedal wrench or 15mm Allen key, depending on your pedals and a pair of scissors to open the box and cut the zip-ties with.
1. Open the Box and Remove Your Bike

Carefully remove your bike from the box and remove all of the packaging and zip ties with your scissors or snips. Never use a sharp knife as this can easily result in damage to paintwork and tyre sidewalls. Pedals and quick release (if supplied) will be in a small box at the bottom of your package as well as an instruction manual for your specific bike. Make sure you keep hold of this as it contains your bike's serial number.
2. Secure Your Front Wheel

Bikes will be delivered with the rear wheel already fitted so all you have to do is slide in the front wheel. First, remove the plastic fork spacer, along with any other packing material.

Set the frame upright on the ground and attach the wheel. Make sure that the brake is properly aligned and that the wheel is sitting straight. Next, tighten the quick release skewer if supplied and make sure that the brake quick release is tightened.
3. Attach the Handlebars

Using a multi-tool or a 4 or 5mm Allen key, clamp the faceplate over the bars so that they are fastened securely but not so tight that you cannot change the angle of the bars. Note many models of handlebar have handy measurement markers, allowing you to find your perfect angle.
4. Fit Your Pedals

It is important to note that pedal threads are different from left side and right side. The right side pedal has a right-hand thread (removes anti-clockwise, installs clockwise). The left side pedal has a left-hand thread (removes clockwise, installs anti-clockwise). We will label the pedals with “left and right” stickers in order to make sure you refit them correctly. The pedals will have grease applied to the threads, do not wipe this off. Follow the direction arrows on the stickers to ensure the pedal threads engage correctly then tighten them with a 15mm pedal wrench or Allen key (where applicable).
5. Fit Your Saddle

The seatpost has already been greased so all you have to do is slide the post into the frame at your desired height and tighten the seat clamp using your multi-tool.
6. Final Checks

Finally give your bike a final check over to ensure your handlebars and seat post clamp are tightened securely, and also that your brakes' quick releases are in the closed position.

Please also read our aftercare recommendations.

FOR FURTHER ADVICE ON LOOKING AFTER YOUR NEW BIKE SEE OUR KNOWLEDGE CENTRE.

knowledgecentre

Questions and Answers

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Availability

Stock is held at our two stores and at an external warehouse, and as a consequence our website does not show live stock.

Upon placing an online order we will notify you if we are unable to fulfil your order within 1-5 working days.

We do not charge your credit or debit card until we dispatch your order, unless by prior agreement or as a holding deposit for special purchase items.

Our mail Order Customer service is open Monday to Friday 8am to 5.30pm

If you are visiting one of our stores and interested in a specific item, please ring us on 01274 588 488 to check that it is available at the store you are visiting before making a special trip.

This telephone number is manned 7 days a week in line with our shop opening hours.

Returns

Goods must be returned within 30 days of receipt.

Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached.

Goods must not be fitted or used.

All Goods must be accompanied with a Completed Returns Form.

Goods can be returned to the Store for a refund or exchange. A Completed Returns form must accompany all goods returned to the store; the refund however will be processed by the Mail Order Customer Service Staff and not by the Store Staff so the refund may not be immediate.

To read more about our delivery/returns please click here

Specifications
  • Simulations:
    • Max Resistance:2,500 watts
    • Max incline 30% and descent simulation -10%
  • Software and Third Party Support
    • Free Tacx Cycling app can be downloaded in the App Store or Google play Store (compatible from iPad 3, iPhone 4s or from Android 4.3)
      • free training with display of speed, cadence, heart rate and performance via Tacx Cycling app,
      • interactive training with Real Life videos (demo video Mont Faron, Toulon, France included, special Tacx Real Life videos for tablets can be purchased via Cycling app)
      • use of training programmes, a pre-installed fitness test and subsequent analyzing of training units via Tacx App
    • Compatible with training app and software Zwift, Kinomap, TrainerRoad, BKool
    • Compatible with Garmin 520 (use the GPS as a controller or ride a saved route
  • Versatility
    • Trainer can also be used without tablet, smartphone or interface. Trainer calculates the resistance that you would feel on a flat road
    • Can be used with or without power connection. This turns the Neo into a bushido and has all the Neo features except the downhill simulation
    • Plug the Neo in to the power socket and the trainer simulates descents and the Neo becomes the ultimate indoor simulator
  • Storage and use
    • Totally stable
    • Foldable construction
    • Free-wheel body compatible with cassettes from Shimano, SRAM (10-/11-speed) and Campagnolo (9-/10-/11-speed)
    • Suitable for rear stay dropouts for hubs with 5 mm quick-release skewer and a hub width of 130 or 135 mm
    • Skyliner front wheel support and special quick-release skewer
  • Additional accessory options
    • Display of the heart rate requires chest strap T1994
    • For connecting the trainer with the PC you need the Tacx Upgrade kit T2990
    • Tablet tablet holder T2092, or the Tacx tablet stand T2098
    • Fully enjoy the Tacx Virtual Reality worlds with realistic steering - T2430 Tacx Neo Track steering frame


Suitable cassettes

The NEO has an universal EDCO Multisys body that fits all Shimano and SRAM cassettes, and most Campagnolo cassettes. Whether it fits depends on the amount of cut-outs inside the cassette. Campagnolo cassettes with 8 cut-outs, like the 10 speed Veloce, won’t fit unfortunately.

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