Service and Repairs – Tel : 01274 588488

The All Terrain Cycles service centre is rapidly gaining itself the reputation of being one of the very best and friendliest around.

Our Cytech qualified technicians have years combined experience between them and are all keen riders themselves with many competing in road and off-road events across the country. This ensures that they understand your needs perfectly and that they also fully sympathise with the frustration you feel when your bike breaks just when you need it most.

Our Service Department is open 9.00am - 5.30pm Monday to Friday and walk in jobs are welcome so don’t let a broken bike ruin your riding plans ever again! If we can fit the bike straight in, repairs may be able to be done whilst you wait. It is always advisable to ring ahead if possible and speak to Ben, our Workshop Manager, to ensure we can fit you in straight away.

Please Note: Our Service Department can only provide a very limited service on Saturday and Sunday due to staff restriction and facilities.

You can rest assured though that any work undertaken in the All Terrain workshop is carried out to the highest level and to a schedule and price that works for you.

Our workshop is also a qualified Shimano Service Centre which means we are approved by Shimano to work on all their products from pedals to hubs, brakes and transmissions

Our services include:

Servicing – We service any type of bike and are specialists in ebikes with Bosch and Shimano power systems. In short if it has two wheels and pedals, we can take care of it for you (we also service and repair unicycles and tricycles too of course!).

Whether you have a road, mountain, kids or tandem bike, we have the necessary experience and knowledge to make sure it’s running well.

Our workshop menu and pricing can be seen below but if you have a requirement not shown, please contact us as chances are we’ll be able to help. We’ve even been known to repair Husky Training carts before now!

service department

Bike Service

With the increasing complexity and diversity of bikes, our workshop charges are now based upon the actual time for a repair to be completed.

The Labour costs below are typical of the average cost for the stated repair, but are not set costs.

Quoted costs are Labour only, any parts required will be at an additional cost.

  • Bike Safety Check£30
  • Standard Service£40-£50
  • Standard Service (Brake & Gear )£50 -£80
  • Advanced Service ( Inc Gear, Brake, Hub, Hydraulic Bleed ad Headset Service )£120-£200
  • Standard EBike Service£100-£180
  • Advanced EBike Service£150-£280
  • Insurance Written Quotation£25
  • Insurance Written Assessment£50
  • Wheel Rebuild Including new spokes£70-£80

If you need a repair no need to ring or pre book bring your bike to store and we will happily assess the work, give you a likely cost and turn around time.

Wheel building

Every good ride starts with the perfect wheel! A well made wheel can be the difference between a good bike and a great bike. Here at All Terrain we offer a full wheel building service including custom options to your exact specification and budget. Choose from some of the very best and most respected names in rims, hubs and spokes to get that perfect combination for your needs. Where it’s a 700c , 27.5” , 29” or 26” we do build and repair the lot. We have even repaired wheelchair and motorbike sidecar wheels in our time.

We also fit spokes, true wheels and carry out general repairs to make sure you keep riding and rolling on two perfect wheels.

  • Wheel rebuild using black DT Swiss spokes £80
  • Wheel rebuild using silver ACI Double butted spokes £70
  • Wheel true £15 - £25

Custom Builds

If you have a dream bike, we can build it for you!

When it comes to putting together that dream machine, there are no limits to what is possible. From your initial ideas we can help and advise on the best options currently available.

From custom wheel builds to custom frames such as TREK’s award winning Project One design service, we can spec to your exact needs and budget and build it before your very eyes.

Pop into our store in Salts Mill for an informal chat and to see how we can help all your bike dreams come true (unless they involve winning the Tour de France of course…that bit’s up to you!).

Insurance Quotes

This is the one service we hope you never need but unfortunately for the victims of bike crime it’s a common service required by their insurers. Having your bike stolen is not just upsetting but the resulting insurance claim can be long winded and a real headache. We’re here to help though and to try and make it as pain free as possible.

All Terrain can provide you with a written quote for replacing the stolen item or, in the case of crash damaged bikes, we can assess the damage and quote to repair or replace it. Please ask in-store or call us today for more details. Our contact number and email can be found on the Contact Us page.

The cost for a written quotation for Insurance purposes is currently £25, refundable upon purchasing an exchange bike from ourselves.

If your bike is damaged and requires an Insurance bike inspection , the cost is £50 and includes a printed quotation.